Barker Realty, Inc. is serious when it comes to protecting your investment. We understand that life happens. Emergencies do occur, water heaters do not last forever, and carpet will need to be replaced over time. We are organized and equipped to handle tasks from normal repairs to preventative maintenance to late night emergencies. With Barker you can enjoy peace of mind knowing that we are ready for whenever life may hit.
In-House Maintenance Team
For 13 years we have worked closely with Barker Property Maintenance Company (PMC). Although a separate entity, we have a history together of refining the process of handling maintenance issues so that the repairs can be made in a timely, efficient, and cost effective manner.
Prepared to Respond 24/7/365
Work orders can be phoned, faxed, e-mailed, or submitted online 24-hours a day, 7 days a week, 365 days a year. A 24 hour contact number is provided to all owners and tenants for any emergencies at any time of the day or night. We'll stay alert so that you can sleep peacefully.
Detailed Work Order Tracking
From the arrival of a work order, our team works to evaluate the maintenance need and find the best solution to the issue at hand. Each maintenance request is reviewed by the Property Manager who tries to trouble-shoot each issue with the tenant, if possible, as well as to gather pertinent information regarding the work request. Once all information and options are gathered, owners are contacted for input and authorization, and the work is assigned to the appropriate maintenance team member.
Maintenance Reporting and History.
Our Maintenance software, Yardi Genesis, also assists in accurately tracking the work order once it hits our office to the point of its completion and beyond. A detailed work order is generated for PMC or the selected contractor to handle the issue. The technician records a detailed account of the time, material, and work performed. All work orders are reviewed and approved by your own personal Property Manager before any payment is made. Lastly, documentation of this work has been recorded so that we may provide you a history of your property at the click of a button.